Purchase & Refund Policy

1 What You Can Buy

WiFi Map is free to download and every core feature works without paying. Two optional one-time purchases are available:

2 No Subscriptions

This is worth stating on its own, because most apps in this category work differently:

• Nothing renews. Neither product is a subscription. You will not be charged again.
• There is no free trial that converts. The free version is simply the free version, indefinitely.
• There is nothing to cancel. Because nothing recurs, there is no cancellation flow and no risk of forgetting one.
• Purchases are non-consumable. You buy once and hold the entitlement permanently, across reinstalls and devices.

3 How Billing Works

All purchases run through Google Play Billing. Google is the merchant of record.

What we receive from Google is limited to the purchase state, the product identifier and a purchase token. We never see your card number, bank details, billing address, or the email on your Google account.

Your use of Google Play is governed by the Google Play Terms of Service.

4 Pricing & Tax

• Prices are shown in your local currency, converted and localised by Google Play, and are displayed to you before you confirm.
• The price you see at the moment of purchase is the price you pay. The App shows Google's own store-localised price, not a figure we hardcoded.
• Tax is handled by Google — GST in India, VAT in the EU and UK, sales tax elsewhere — and is included or added as your jurisdiction requires. Google issues the receipt.
• We may change prices or run promotional pricing. A change never affects a purchase you have already made.

We deliberately do not quote prices on this page, because they vary by country and change over time. The App and the Play listing always show the current, correct figure.

5 Restoring a Purchase

Your entitlement is tied to the Google account that made the purchase — not to your device, your install, or any data stored locally.

1. Sign in to the same Google account that made the purchase, on any Android device.
2. Install WiFi Map.
3. Open the Pro screen → Restore purchases. The App queries Google Play and restores your entitlement.

This works after a factory reset, a new phone, or a "Delete everything". It is free and unlimited. You never pay twice.

If restore does not work

Check that you are signed in to the right account, that Play Store is up to date, and that you have a network connection. If it still fails, email us with the Google Play order number from your receipt and we will help.

6 Refunds

Refunds are processed by Google, because Google took the payment. There are three routes, in order of speed.

6.1 Within 48 hours — instant, self-service

Google Play lets you refund most purchases yourself within 48 hours, with no reason required and no involvement from us. This is by far the fastest route and we recommend it without reservation. See §7 for the steps.

6.2 After 48 hours — request through Google

Beyond 48 hours, submit a request to Google Play support. Google decides these at its discretion, taking account of the circumstances and of local consumer law.

6.3 Tell us as well

We are not able to issue a refund directly — we never held your money. What we can do is confirm to Google that a refund is warranted, which materially helps a request that has been declined automatically.

We will support your refund request where:

• the purchase did not unlock what it said it would;
• a defect in the App prevented you from using what you paid for, and we could not fix it;
• you were charged twice for the same product;
• the purchase was made without authorisation, for example by a child using your device;
• you bought Pro and it does not restore on the account that paid for it;
• any other case where you have a reasonable complaint. Ask. We would rather refund a genuine complaint than argue about it.

What we cannot help with: a refund on a product you have held and used for a long period with no fault on our side, or a request that Google declines under its own policy where we can see no defect. We will still tell you honestly which of those applies.

7 How to Request a Refund

Route 1 — Play Store app (within 48 hours)

1. Open the Google Play Store app.
2. Tap your profile icon (top right) → Payments & subscriptions → Budget & order history.
3. Find the WiFi Map purchase and tap it.
4. Tap Refund or Report a problem, and follow the prompts.

Refunds granted this way usually reach your payment method within a few business days.

Route 2 — Google Play support (any time)

1. Go to play.google.com/store/account/orderhistory.
2. Find the order, and choose Request a refund or Report a problem.
3. Select the reason that fits and describe what happened.
4. Google responds, typically within 1–4 business days.

Google's own guidance is at support.google.com/googleplay/answer/2479637.

Route 3 — Tell us so we can back you up

Email contact@epsilondevelopers.xyz with:

• the Google Play order number from your receipt (looks like GPA.1234-5678-9012-34567);
• which product you bought;
• what went wrong.

We respond within 7 business days, and where the complaint is well-founded we contact Google in support of it.

8 Statutory Rights

Nothing in this policy limits rights you have under consumer law. In particular:

If you believe you have a statutory right that Google's process is not honouring, tell us and we will engage with it seriously.

9 If Something Goes Wrong

10 Changes to Products & This Policy

We may change prices, introduce or retire products, or adjust what a product unlocks as the App develops.

• An entitlement you already hold will not be taken away. If we restructure the products, existing purchasers keep at least what they bought.
• Where a feature you paid for is retired because a platform or third-party dependency made it impossible, we will say so plainly and treat a refund request generously.
• We update the "Last updated" date when this policy changes, and give in-app notice of material changes.

11 Contact

Publisher

Epsilon Developers

Operated by

Satyam Kushwaha & Anurag Mahajan

Country

India

Merchant of record

Google Play (Google LLC / Google India)

Billing support

contact@epsilondevelopers.xyz

Response time

Within 7 business days